Gold said: Eek, Ren. Do you have an email contact with a Marktplace Coordinator? Try that. Or, try the Help Center at the top, it's a link to submit a Report asking for help from Roll20. As you can see from waiting 4 days already on this thread, the Community Forum is not consistently being answered in recent months. Thank you, Gold for your attention! Actually, I've been in touch with the support as well (or at least, I've sent them an email and still didn't get any answer) but I still wanted to understand if this "issue" of being unable to download my own pack was a bug or an update, So, for this reason, I was wondering if anyone had the same issue. Denny Kaye said: Ignore the above - Just clicked on an update link & everything seems to be working fine (tbh, may be a user error!). Glad you could solve your problem Denny =) Update: It seems I can now update and submit the packages for the store. But still, I can't see the download button available. So I'll keep my researches, hoping to hear more experience and still waiting for the support to reply (not that urgent, but still a thing I'd like to understand).