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Jukebox playing issues

thanks for the fix and response!
Yup, no more issues it seems Thanks!
1617458603
Patrick Von Raven
Pro
Marketplace Creator
I, too, have had problems with the jukebox.  I use Chrome.  If I pop it out and then close it, I cannot access it; the jukebox section in its normal location becomes blank (actually, the same thing happens when I close the chat pop out window) and I have to refresh.  Also, it would play a few songs and then stop . After that no songs could be played. I hit refresh, but that only helped a little; soon the songs wouldn't play. 
1617458773
Patrick Von Raven
Pro
Marketplace Creator
1617458965
Patrick Von Raven
Pro
Marketplace Creator
My screen shots were taken minutes ago, so the bug is still there.
Have you tried clearing your cache or testing with a different browser? I was able to run the jukebox for several songs with no issues 
1617468585
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Patrick, I believe that is related to the general Chrome bug where anything popped out and closed cannot be re-opened: Characters, handouts, Chat tab and Jukebox tab. It's been around for months. I have reported it several times, but never gotten a resolution. The behavior does not exist on Firefox.
I'm getting good performance from the jukebox now, thanks for the fix! 
It looks like it works ! Thanks a lot!
1617661984
Patrick Von Raven
Pro
Marketplace Creator
Griselame said: Have you tried clearing your cache or testing with a different browser? I was able to run the jukebox for several songs with no issues  Yes. For me, it appears only to bug when I pop out the jukebox. 
1617662072
Patrick Von Raven
Pro
Marketplace Creator
For instance, I just tried it now.  I popped out the jukebox, played a few tracks and then closed the pop out window. Now I cannot access the jukebox without refreshing the page. Just like in the picture I previously posted.  Same thing happens when I pop out the chat box.
1617662144
Patrick Von Raven
Pro
Marketplace Creator
keithcurtis said: Patrick, I believe that is related to the general Chrome bug where anything popped out and closed cannot be re-opened: Characters, handouts, Chat tab and Jukebox tab. It's been around for months. I have reported it several times, but never gotten a resolution. The behavior does not exist on Firefox. Thanks! I was told by Roll20 the Chrome works best with their platform. I'll see what happens.   Thanks!
Thanks for fixing this Roll20 Devs! Came up for me last week, too.
1617726796
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Patrick Von Raven said: keithcurtis said: Patrick, I believe that is related to the general Chrome bug where anything popped out and closed cannot be re-opened: Characters, handouts, Chat tab and Jukebox tab. It's been around for months. I have reported it several times, but never gotten a resolution. The behavior does not exist on Firefox. Thanks! I was told by Roll20 the Chrome works best with their platform. I'll see what happens.   Thanks! Chrome and Firefox are the supported browsers. That being said, Chrome has introduced several bugs in the last 4 months that have not been fixed. The no-reopening popups is the most annoying.
The issue I am having is that I can play the music individually in the playlists, but it won't play from the playlist. All other playlists are fine, except for one. This is both an issue in Chrome and Firefox.