StéphaneD said: So you’re saying that the Roll20 staff is not monitoring the Roll20 forum dedicated to bug reports ? My god, this new CEO has a lot of oddities and absurd policies to get corrected if he want to stop losing customers. Roll20 lost me. I am switching to Foundry. Thanks anyway for the heads up, Andrew. Regards I have lobbied to have the name of this forum changed for nearly two years. Kraynic is correct. At over 10 million users, the forums (or a discord) is a terrible way to track issues. About the time they switched from volunteer moderators (of which I was one), they also began switching over to the Help Center and a ticket system. Unless a thread is dev-curated (such as the D&D 5th Edition by Roll20 Sheet feedback thread), you cannot count on the off chance of a team member seeing a report. The best way to report an issue is to file a Help Center Request . If you are reporting an actual code bug as opposed to an oversight (such as this issue), you may also be asked to provide a Console Log ( Chrome , Firefox ). This is why the various links for reporting bugs direct you to the Help Center, rather than this forum, like they used to. The forums are mostly community support these days.