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[Login Issues 8/2/2023] Players suddenly ejected from game.

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. [Login Issues 8/2/2023] Players suddenly ejected from game.
1691022132
Lostican
Pro
Permalink for 11567098 Quote
My players and I were having our normal game session when they all were suddenly booted from the game.  When they try to go back into the game, it lets them in for a moment, then kicks them back out.  I am having no issues but am also the only pro user of the group.  
1691022176
Ali-Bee
Plus
Permalink for 11567101 Quote
Same issue happening in my  DMs game too.
1691022248
The Flame
Pro
Permalink for 11567106 Quote
I keep being logged out when I try to update my maps.
1691022252
JuniorMonk
Pro
Permalink for 11567108 Quote
Same issue is happening just now.  My game starts in 1 hour and roll20 is kicking us all out in both chrome and edge browsers.  I cleared cache and cookies and restarted mulitple times. 
1691022259
ExistentialCr1sis
Permalink for 11567110 Quote
Same here for all my players, as well as me.
1691022270
Xexas
Permalink for 11567111 Quote
Following, currently having the same problem with 2 of my 6 players. They have swapped between Opera, Chrome and Firefox.
1691022286
Micah
Elite
Permalink for 11567112 Quote
My players are reporting the same thing. I am also the only pro user in the group 
1691022308
Jacob I.
Permalink for 11567114 Quote
Yeah me and my players keep getting a message to login after trying to open a game
1691022312
Brent B.
Permalink for 11567115 Quote
I've also experienced the same issue. We were in the middle of a game when I was randomly kicked out (just me, none of the others). I am able to log back into Roll20, but if I try to join a game I get kicked to Cloudflare which then forces me to log in again. At this point Roll20 is totally unusable for me.
1691022320
Ali-Bee
Plus
Permalink for 11567116 Quote
I think its an eastern/southern outage
1691022328
Flight Of Fancy
Permalink for 11567117 Quote
Same issue here. Three players, then myself.
1691022357
The Flame
Pro
Permalink for 11567121 Quote
I wonder if it has to do with the Chrome update?
1691022358
JuniorMonk
Pro
Permalink for 11567122 Quote
I'm in MST time zone in the US
1691022383
Sachsmachine
Plus
Permalink for 11567125 Quote
Oddly I am good and one of my players, the rest are all having the same issue.
1691022404
Xorlin
Plus
Permalink for 11567129 Quote
Yes, we are having the same problem.  Some players still in game, but myself (GM) and others keep getting booted.
1691022443

Edited 1691022751
Carter K2.
Permalink for 11567132 Quote
EST but I'm the only one being kicked Edit: Now my players are being kicked
1691022469
Lostican
Pro
Permalink for 11567135 Quote
All my players and I live in the same area and I am not having any issues whatsoever, but none of them are paid accounts and cannot log in.   I am a paid account.
1691022481
JuniorMonk
Pro
Permalink for 11567136 Quote
My twitch channel goes live in an hour.  MAYDAY MAYDAY
1691022493
Will H.
Pro
Permalink for 11567139 Quote
Same here. Game is supposed to start in 3 minutes and I can't get in to run it. RIP.
1691022543
Donger Smack
Permalink for 11567142 Quote
Hey, I am on my day off and i cant jump on into my session, we've been planning to plan this adventure and about to fight the bad guy.
1691022568
Vexitus
Pro
Permalink for 11567144 Quote
Only two people from my session are able to join in, this is unfortunate. 
1691022570

Edited 1691024340
Bucket
Plus
Permalink for 11567146 Quote
Posting from Michigan, and I am also having this problem.  When I log back in the screen is blank even though it sends me back to the same url that my game should be on. Edit:  I'm using Chrome, btw.
1691022582
Battledog
Pro
Permalink for 11567148 Quote
Happening to me and my group now as well.
1691022584
Goodra
Plus
Permalink for 11567149 Quote
Glad to know I'm not the only one this is happening too.  I can't access anything without being booted back out.
1691022611
C.J. C.
Pro
Permalink for 11567154 Quote
I can't stay in any of my games for more than a few seconds.
1691022677
Michael M.
Elite
Permalink for 11567160 Quote
UBISOFT  Orr Group me angy. Fix.
1691022678
DungeonLordJay
Pro
Permalink for 11567161 Quote
Same here. Mid-Session too. Sucks.
1691022689
Starwind
Pro
Permalink for 11567163 Quote
Same here, we are all over the world, so not just United states.  Happening Europe for one of our players, I'm Mid United states, Missouri some are on East Coast.  Cloudflare issues???  Hope to find somewhere to find out what Roll 20 has to say
1691022706
PaOx
Pro
Permalink for 11567164 Quote
Yeah I've got the same problem. I was just getting ready for a game too! Hope it's fixed quickly!
1691022751
Zoke
Pro
Permalink for 11567168 Quote
I can see the map for a hot second before getting dumped back to a login screen. Feels bad :(
1691022765
James
Permalink for 11567170 Quote
Yeah, its happening to my group. in the middle of a battle and suddenly, people start disappearing
1691022768
The Flame
Pro
Permalink for 11567171 Quote
It's not regional.  I'm in Japan.  It also happens on Firefox or Chrome, so it's just something Roll20 needs to fix, and I hope they fix it soon because I don't have tomorrow off and would like to finish my map prep, tyvm...
1691022782
James
Permalink for 11567172 Quote
Booted out with a 'check the security of your connection' message. Endless loop of the cloudflare screen and the login page.
1691022820
Krista K.
Pro
Permalink for 11567174 Quote
Same thing
1691022884

Edited 1691022910
Kisa
Plus
Permalink for 11567182 Quote
We were getting my game going, started happening to one player and then another.
1691022907
Christopher H.
Permalink for 11567183 Quote
same!
1691022924
Brandon R.
Permalink for 11567186 Quote
I'm on the west coast in USA and I can't log in either. Hopefully they fix this soon. I tried on Edge and Crome, restarted my PC
1691022985
Chris E.
Permalink for 11567191 Quote
Same issue. They need to get this resolved ASAP
1691022992
TallGuy_NJ
Permalink for 11567193 Quote
NJ and IL are both not working.  Only person who can stay up has a Pro account
1691023042
Alex R.
Permalink for 11567199 Quote
I'm getting a 429 error Too many requests when Roll20 is trying to contact app.refiner.io - which is redirecting me to the login screen when trying to connect to a game. Possibly too many people playing Roll20 for that service to handle the traffic.
1691023045
Gnollfiend
Pro
Permalink for 11567200 Quote
Our group is having this issue too.   It's got to be a server-wide issue—August 2nd, 2023. 
1691023052
JuniorMonk
Pro
Permalink for 11567202 Quote
My Pro account also has same issues. 
1691023054
Ryan
Elite
Permalink for 11567204 Quote
I'm having the same problem here.  Toronto.  Using chrome and firefox.
1691023067

Edited 1691023211
Eron
Plus
Permalink for 11567207 Quote
Same here. Players met for our weekly game. We can log in and navigate to our game's page.  When we launch the game, R20 requests users log in again, and that login leads to a blank webpage.  Both Chrome and Edge.
1691023085

Edited 1691023124
VTTeamPlayers
Pro
Marketplace Creator
Permalink for 11567209 Quote
In middle of stream. Me and the dm are fine currently (I have two browsers logged on with different accounts and both are fine). But two players cannot log in. Firefox and Edge here
1691023089

Edited 1691023105
The Keeper
Permalink for 11567211 Quote
<Whew> I was worried this was just me. Good thing this is a feature and not a bug ;)
1691023202
Eric C.
Pro
Permalink for 11567219 Quote
Texas here... doing this to my group also.... Lelu Dallas Multipass...please help....
1691023218
Shawn
Pro
Permalink for 11567220 Quote
Same issue here. Paid account in Boston. Cant get into any games on either Firefox or Chrome.
1691023223

Edited 1691023259
Yawp
Pro
Permalink for 11567221 Quote
Chrome dev tools is showing a 400 error for sending the oauth token to app.roll20.net, I'm guessing there was a change to the request and someone borked the syntax or something... Hopefully an easy one to track down?
1691023283
Victoria H.
Permalink for 11567228 Quote
My game was due to start 10 minutes ago.  Two players are in, the rest and the GM keep getting booted.  Edge, Chrome, Firefox have all been used to try
1691023299
Jeff
Pro
Permalink for 11567229 Quote
Same issue 4 out of 5 of our group ejected from the game to login screen. Can log back into my account, but launching any game kicks me out to login screen before the map loads. Others in my group report the same.  
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