I was pointing it out as a thing to rule out via testing. You've eliminated that. Also, the popout issue has been solved? Which leaves only the original problem of missing character sheets? Could you describe better the symptoms? Are the actual character journals missing from the game? Is the sheet tab missing from the journal? Or is the link between token and sheet broken/missing? If it's the first, that sounds pretty serious, and should be addressed by a Help Center Request . It's beyond community help. If it's the second, this often happens when a game is copied and the creator forgets to choose a sheet. If this is not the case, we can rule that out. If it's the third, this is usually the case of a order of events issue. Usually changes made after the default token is assigned. This is a case where an extension like VTTES could be a possible culprit, if you are using their token editing interface. Roll20 has made changes to the default token system (which in itself could be a problem—I know I've had unexpected results). Some other things to consider: Does anyone else in the game have GM privileges who may have changed things in your absence? Do all tokens or sheets have this problem, or just some of them? If only some of them, is there a pattern: recent tokens?, compendium drags vs custom builds?