I was very upset at the rollout, but I want to try to be measured here. I've been a paying subscriber since 2015, and have invested a LOT of money in Roll20. If you look at my purchased assets, the amount of time I've been playing, etc., I hope the developers understand the commitment I've made. I'm not trying to act like I own the company or anything, but I also suspect I'm like many of Roll20's customers. It feels like there has been an ongoing pattern to try to do a new thing, while old things were working ok. Maybe its to try to attract new customers? I hope so. But the new players I know all use D&DB, with no interest in switching. They join my Roll20 games because this is where I play. Some things have gone very well- I'm very impressed with the updated dynamic lighting, for example. I also love the audio options. In the past, i've stayed with Roll20 because I could play the games I wanted to play. I didn't need someone to publish a ruleset; there was a character sheet for every game I wanted... I've played Song of Ice and Fire, classic Marvel, Palladium, and the previous 5E for Middle Earth with Adventures. I played and preferred 1st edition Pathfinder, and chose not to play PF2. I could do all of these things on Roll20. I'm late to the fifth edition fandom mainly out of spite and stubbornness. But after having played and run it for a few years, I really do enjoy it. So I was looking forward to using the new rules with the engine I was so comfortable with. I happily placed my preorder, and spent a lot more money on small publishers and their materials for the system. It is this ongoing investment, and the promise of being able to use all this material from other publishers, that made the decision to stay with Roll20 an easy one. Instead, there is this. I have paid for material I can't use. The compendium seems to default to 2014 options, but I don't want to eliminate the old character sheets, which probably wouldn't help anyway. Especially with all the issues that everyone else has already talked about, I don't feel comfortable asking my players to switch. A lot of time has been spent with these characters and character sheets. I have a wide range of players- we cross several generations, with varying degrees of experience with VTTs. Ease of use is the single biggest consideration, closely followed by my ability to take advantage of all the material I have previously purchased. I don't want to have to rely on Wizards and only Wizards approved material. But I will do that. Paying for books that are difficult to use in game (the web compendium looks great, so there is some measured positive feedback!), and an interface that isn't new, it's demonstrably harder than what we've had for years. And in return for that steep learning curve, we have what? Lost features we enjoyed just days ago? Or, we can pay for a book that on release we can't use. Even just playing with the book alone is harder, because we can't use the character sheets. And if I'm just using the physical book, why did I pay for an additional version here? Why was it necessary to create a new character sheet? It's not easier, and while it may look nicer to some, it comes with a lot more advertising through the character builder- and more dead space. Roll20 was able to take my money months ago, and was happy to ask for it. In return, I received a book with lots of things I didn't ask for, and an inability to use what I actually need. I'm not sure how they have been aggressively asking for purchases while clearly not being ready to release it. The problem with business, which I realize they know, is that you only get one shot at this. By the time things are cleaned up and ready to go- hopefully sooner rather than later- many customers will have gone elsewhere. The chance to win customers over from other platforms is quickly evaporating. And now there is clearly a lot of frustration from loyal players as well. If there wasn't a single new feature, I think I speak for many of us when I say I would have been content just being able to use the new material in the way we already had been playing. I guess I'm not sure why I feel the need to share all this. I'm frustrated. I read the forums to see what is wrong, or if I missed some instructions on how to actually use it- and I see I am nowhere near alone. You'll see I don't post much at all over the years. I just pay my subscription fee and come to Roll20 to play games. But this rollout was a significant missed opportunity for this player, and it may be the final push I need to go elsewhere after ten years. I'm hoping this gets fixed, and the material we paid for is usable soon. At this point, I think the original character sheet might be the only option. I understand the amount of time that has been burned trying to get this ready, and i know the people working on it are good people and professionals. Unfortunately, that doesn't change the end result. I'll be waiting a while longer to see if there are significant improvements, but right now I'm not hopeful. WIth months of notice not mattering, I'm not sure what a few weeks after the fact can do to change direction. I need the new character sheet to work, work intuitively, and use the material that the 2014 sheet could handle. I, for myself at least, do not need it to be shiny and pretty if it doesn't work. Hoping this gets sorted out, and sorted out quickly.