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I'm using IE with the Chrome Frame. I've tried to upload some bitmap images, but the bar freezes or appears to complete the upload, but not images appear on the map or in my storage area. Any ideas? Is this an IE issue?
I'm using IE with the Chrome Frame. I've tried to upload some bitmap images, but the bar freezes or appears to complete the upload, but not images appear on the map or in my storage area. Any ideas? Is this an IE issue?
Very possibly. At this point we have only tested and truly supported Chrome and Firefox (Safari actually has a bug that disallows its use for the time being). But with the Chrome frame... we'll look into it.
I'm having the same issue with actual honest-to-god Chrome itself (specifically, build 18.0.1025.168 on Mac OS X); dragging an image in starts the upload, but the bar freezes and the image never appears in my assets.
I've seen this as well with Chrome 18.0.1025.168 on linux. The upload dialog refuses to close as well.
Reloading the page resolves the problem and the uploaded image appears. Next time I see it I'll open up the dev console and see if there are any errors.
Just out of curiosity, any correlation with the sizes of the files you're uploading? Or the timing? I think I may have seen this before when it took more than 30 seconds to upload a file...
If you wouldn't mind, can you guys upload a file or two that you're having trouble with? Just want to try and re-create as close as possible to see if I can find the bug.
*Cough* what if the images are copyright? *cough*
Hmmm..I guess not those, then :-). Or you can definitely *not* send it directly to us at <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a>.
I was uploading ~100K files from the wisc.edu staff network (over 100mbit Internet connection) so I'm not sure network latency was the issue. Hopefully I can get something interesting from dev console.
My upload speed is 384Kb/s (Stupid limit imposed by ADSL provider). I've had the upload issue occur inconsistently, but refreshing does fix it. Uploads often succeed but without the progress bar moving in line with the amount uploaded.
Interesting side note: if you name a file with quotes, the site (even the discussion forum) horks up a giant hairball when you try to upload. Upon renaming the file to a single word (no spaces, no characters like quotes), I was able to upload it reliably. I wonder if there's something odd in the filename handling?
(File attached just for posterity's sake, though it seems to work now.)
Same thing happened to me. It was a huge map file I solved my problem by making the map about 50% of the size, and low jpeg quality (dropped it from a 2mb file to a couple hundred k)
I've made some changes to the upload code. It should now no longer choke on weird filenames (hopefully...), the Upload box should no longer get stuck open. Let me know if you're still having issues. Also let me know if you can upload 2 meg files now. Thanks!
As a fellow software developer, I sympathize with the need to occasionally keel over and allow internal energy reserves to recharge.
Despite the bugs and quirks that always shake out when you have a new set of hands and eyes on everything, Roll20 so far rocks, and the quick response from the devs so far definitely adds to that overall 'awesome' factor. So I felt that needed a little bit of acknowledgment, since lord knows half the time devs get yelled at when they can't manage a quick turnaround but people sometimes forget to thank 'em when they do. :)
The uploading works marginally better on straight Chrome. I've still had a few hangs, but not as many. I've got a better connection at home than at work, so that might be part of it too. When it did hang, I reloaded the page, and it kicked me back to the start. Not convenient for during play, but during pre-game set-up it's a work around.
I've also found that sometimes when the loading process hangs, if I click on the close button, even though the bar is only 20% full, the image pops up a few seconds later. So, I don't know if that helps, but loading images has worked on my IE/Chrome Frame all morning using this step.