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Tablet support not working, desktop version is loaded

1421579199

Edited 1421579395
I am a mentor, my players aren't we tried two different tablets (kindle fire hdx with chrome com.chrome.beta-40.0.2214.27-2214027-minAPI14.apk) but the desktop version is loaded. We also tried a Nvidia shield with the chrome version available through the play store. This is very sad as the desktop version is unuseable on a tablet. The adrees bar shows all the time and it does not look like the image on the support us page. Also the features on the wiki how to use the tablet version do not work.
When you say the desktop version is loaded, can you be more specific? Here's an easy way to check: if you do a two-finger pan gesture (drag with two fingers), does it pan the screen around? If so then you're on the mobile version, if not then indeed something isn't working properly. Just to be clear, the "mobile version" is the full Roll20 app. It just supports touch events so there are a few more gestures you can do, etc. It's not supposed to look different than the desktop version. Finally, we state on the wiki that we don't support Kindle Fire devices, and I've never tested it with an Nvidia Shield, so take all of this with a grain of salt.
1421624773

Edited 1421625698
We tested : Nexus 6 Fablet, yeah you stated you only supported tablets but hey this is a state of the art jelly bean android 6" phone. I mean there is not much that differentiates this from a tablet anymore. I am just a bit unhappy because we used so many different devices, all with chrome and none worked as i thought they would. I will try a Galaxy Tab as well and hope at least one of all the devices works. Kindle Fire HDX com.chrome.beta-40.0.2214.27-2214027-minAPI14.apk Nvidia Shield This is not a rant at all, its just a cry for help :) Edit: Ok I tested it in detail and compared it with what i expected exactly. Maybe simply my expectations were wrong, maybe it helps you. Kindle Fire HDX com.chrome.beta-40.0.2214.27-2214027-minAPI14.apk Adress bar stays open not like the image here <a href="https://app.roll20.net/account/supporter/?topbarma" rel="nofollow">https://app.roll20.net/account/supporter/?topbarma</a>... 2 Finger panning sometimes works and sometimes it does make a selection box when the selection tool is selected. Especially on page loads the panning seem to fail very often, maybe it does not detect both fingers when under load or maybe i am not exact enough using both fingers. The selection box most of the time made me think it is the desktop version (along with the adress bar not hiding) The zooming panning for mobile needs a change because the selection of the zoom nob fails. I suggest to split panning and zooming. Panning if both fingers are detected but one moves and zooming if both moves (like it is used on tablets and phones all the time). Shall i open a suggestion topic for this one? The sidebar does not fold/unfold as listed here <a href="https://wiki.roll20.net/Mobile_Tablet_Support" rel="nofollow">https://wiki.roll20.net/Mobile_Tablet_Support</a>