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Mad Mage Dungeon Preview

I'm trying to create a game to run the first level of the mad mage and see if i dig it, but when i load the module there isnt actually anything in the game.
1568758947
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Can you describe the procedure you are using? Which character sheet are you using, at what point you are adding the module and so on? 
Hello Sam R., Do you get any errors when attempting to add the Waterdeep: Dungeon of the Mad Mage Preview add-on to the game? I see where you have added the game and that the game seems empty.  What browser are you using? Please try both Firefox and Chrome to create the game and see if there are any issues. These are the only two supported browsers.  Thanks!
heyas, having the same issue aswell. Mad Mage preview module shows up on game creation and is pickable as module. char sheet gets automatically set as DnD 5e by roll20. so that part should be covered. after game creation the info does show that module is succesfuly loaded but once i "log in" to the game i am greeded by empty fresh game with no data what so ever. no map,no handouts or journal post. basically game looks as fresh new game without nothing added. as suggested in previous post to  i tried with both chrome and firefox with similar results. both cases game still says that module is loaded yet nothing shows up within the game itself.
1569350646
Pat S.
Forum Champion
Sheet Author
Did you wait for the small banner under the game avatar to say installing or some such. The larger modules take a few minutes to create. I created a game once and jumped right in without waiting and saw what you described. I left and came back a short time later and it loaded fine.
Hello all, I have gone ahead and passed this information along to the devs. As soon as we have more information, we will let you know. Thanks!
Just launched the game again couple of hours later. The problem described earlyer is still present
Hey there, Sorry for the trouble folks, we found the issue and are hammering it back into shape. Expect a fix by end of day tomorrow (assuming no other difficulties), and thank you for letting us know!
my sincere thanks and that is awesome to hear