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Doublecharged Subscription

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Doublecharged Subscription
1529719490
Jay
Pro
Permalink for 6513636 Quote
Hey. So I accidentally toggled a doublecharge on my Pro membership subscription, and the transaction's now been posted to my statement. I e-mailed Roll20 support about this the night it happened (Wednesday) but haven't gotten a response back. Not sure if this is the right place to post this, but yeah, any help?
1529720207
Pat S.
Forum Champion
Sheet Author
Permalink for 6513666 Quote
Hi Jay, For your privacy and safety, contact Roll20 directly by sending an email to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> for issues such as this is what is recommended. As you have done so already, I will bump this up the chain but understand roll20con is going on so it have a slow response. Thank you for bringing this to our attention. As this will be resolved through email, this thread will be closed.