8/18/18 Firebase Connection Issues

My campaign (which was down a few minutes ago) now loads again.

Our connection just went down about 10 minutes ago.  I'm afraid I'm not familiar with the technical language and have not idea which "shard" we are on in order to check the status.  Has there been any new developments on this?

My game is having issues loading as well. Any update?

None of my API's are working...awaiting update on situation...

Same issue here, my game just crashed and I'm stucked on the loading screem. Tried to create a new game but can't load my module (Lost Mine of Phandelver).

Due to this ongoing instability with Firebase, we are temporarily disabling some functions including game patching and addon inclusion.

Is there any kind of an ETA on when this may be rectified? Even a broad answer would be appreciated. Hours, days, weeks? If the answer is in the weeks category, I find it more than a little discouraging that content is available for purchase that I cannot use. There is also no mention on the purchase screen for these products that there is an ongoing issue that prevents using your purchase. You don't find out until you try and activate it with your game. That feels a little dishonest...

Sean R. said:

Is there any kind of an ETA on when this may be rectified? Even a broad answer would be appreciated. Hours, days, weeks? If the answer is in the weeks category, I find it more than a little discouraging that content is available for purchase that I cannot use. There is also no mention on the purchase screen for these products that there is an ongoing issue that prevents using your purchase. You don't find out until you try and activate it with your game. That feels a little dishonest...

Yeah. I just bought an Addon today only to find it's rendered completely unusable. I understand this is an issue beyond their control but a little more clarification would have been nice.

I'm assuming that this is due to the Firebase issues, but I got this error when trying to post a new topic on one of my game forums: 

0a7915044aea4089b589e12242618730

Currently we have no updates from Google/Firebase. Which is frustrating, as the problems here point to a change on their part. That said, we're working on some solutions that can circumnavigate the issues eventually.

In the meantime, we do not have an ETA on the ability to utilize add-on's. We'll be meeting throughout the day on plans of attack.

Thanks for the update! 

Hi everyone!

So we have pushed an update that re-enables addons and patches. It is a temporary fix, so it might be a bit slower. A permanent fix is coming-- Firebase has gotten back to us and are investigating the root cause.

Can you tell me please...does "addons" include API's?

All of my API's have been dead for days now...