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Deep Magic Vol 1 & Vol 2 not working in the compendium

As the title says, nothing in the books work in the compendium, I bought both of the books today and when I go to look up any of the spells or new items, even the classes in the compendium nothing shows up, it's starting to get really aggravating, I'm pretty sure this happened with the original Deep Magic book and now it's happening to the new books..... all I wanted to do is let my players have new and interesting spells and even try out the two new classes.   
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Edited 1698266918
Gauss
Forum Champion
Hi Half-Suicidal H.,  Could you please go to your campaign settings and make sure that the books are enabled in the compendium settings?
Gauss said: Hi Half-Suicidal H.,  Could you please go to your campaign settings and make sure that the books are enabled in the compendium settings? Yes, the books are enabled and everything here, I even have screen shots that they are not working. Here they are clicked on in my compendium shearing and stuff Here is one of the new classes the Theurge and as you can see it has spellcasting at level one and stuff No spells at all, now don't get me started on the Witch it's worse And here I got to show this too to prove that it isn't showing up in the spells and stuff. Deep Magic Vol 1 and Vol 2 cant be searched for as a source in the compendium
1698269495
Gauss
Forum Champion
Ok, your best bet then is to file a bug report with the Devs via the Help Center as the Bug Report forum is primarily for users helping users. 
I got the same problem.
Isn't it the case that some of the permissions/changes that result from a purchase can take a few hours to propagate through all systems? Especially when we all try to redeem our kobold kickstarter :)
I already sent in a ticket and its being looked into due to me not being the only one with this problem.
+1 I am having this issue as well :(
Also having this issue
I'm also having issues with the Theurge and Witch in the Charactermancer. My question is when and if these issues are corrected, how do I loaded them into my game? How do I benefit from the changes so that I can use the product I paid for? What has to happen on my end? Is there an update or do I have to Remove them and then Add them again to my game again? How do problems get fixed? LOL
I got the same problem. I never had this problem before with any product from the compedium. 
I send a ticket too. Please send tickets to the help center if you wanr the problem solve:&nbsp; <a href="https://help.roll20.net/hc/en-us/requests/new" rel="nofollow">https://help.roll20.net/hc/en-us/requests/new</a>
I just submitted a help request on this issue, and damned if this wasn't one of the most frustrating things on this site. There was nothing in the drop down menus that are&nbsp; required to submit the request. The products do not show up in the 5E drop down and this is not a "Compendium Sharing" issue. Very disappointing.
When submitting a help request, I usually just pick a category that comes close to what I'm having an issue with.&nbsp; In this case, since it's a compendium issue, "compendium sharing" would be the closest match.&nbsp; I've always assumed that the categories in the drop-down are for a general guideline used in organizing requests, and no one can predict ALL specific cases :) Once one of the staff reads what you put in the detailed description they'll figure it out.
Here is the ansmwe I Got today:&nbsp; Hi there! &nbsp; Thanks for your report, we're aware of an issue with Deep Magic Vol 1 &amp; Vol 2 as a source in the compendium filter. &nbsp; We're looking to implement a fix for that sometime this week if possible. &nbsp; Let us know if you have any other questions. &nbsp;
No improvement.... :(
When I turn off New Compendium the Deep Magic Vol 2 stuff works. With New Compendium turned on the only content in the compendium is from the SRD. I haven't heard anything from Roll20 in 4 days.
1699020759
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
This might not be a straightforward problem to solve. IIRC, Deep Magic is a Kobold Press offering. KP handles their own conversions. Depending on where the issue lies, it could require Roll20 to implement a fix, or it could require&nbsp;KP. Or it could require some synergy. Nevertheless, I'll see if I can call attention this way.
1699022240

Edited 1699025276
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Actually, would those experiencing this issue try: Ensure that the proper compendium is toggled on for your game Delete cache and cookies Do a hard refresh and check again? It may be that this was fixed, but is not yet propagated--I can't verify this behavior (or I am misunderstanding the issue). Deep Magic Vol.1 &amp; 2 seem to be available within game in my tests (but my Compendium access is handled differently because of my Conversion Contract work):
Hi Keithcutis, I did what you mentioned and it fixed the problem. Thank you so much !
Initially I couldn't see the Volume 2 but I could see Volume 1. I then turned off UI Redesign in the settings. This allowed me to see volume 2. Hopefully this could help anyone out there!&nbsp;
1699053297
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
LordPotato said: Hi Keithcutis, I did what you mentioned and it fixed the problem. Thank you so much ! Excellent!
Thank you so much&nbsp;keithcurtis. I followed your instructions and now everything works.
keithcurtis said: Actually, would those experiencing this issue try: Ensure that the proper compendium is toggled on for your game Delete cache and cookies Do a hard refresh and check again? It may be that this was fixed, but is not yet propagated--I can't verify this behavior (or I am misunderstanding the issue). Deep Magic Vol.1 &amp; 2 seem to be available within game in my tests (but my Compendium access is handled differently because of my Conversion Contract work): I did what you had done and while that did fix the major issue of it not showing up I am experiencing another issue, that being The Witch only has access to deep magic vol 2 spells and none of the SRD or prior spells that have come out for things that I have Is there any work around for this?
Also, it seems to just be for the Witch that im facing this issue ALSO, Theruge and Witch do not show up in the filter spells by classes
1699245201
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Electric Boogalo Man said: I am experiencing another issue, that being The Witch only has access to deep magic vol 2 spells and none of the SRD or prior spells that have come out for things that I have I'm having difficulty understanding what you are saying here, could you provide more detail, and maybe some specific examples I or others could test?
keithcurtis said: Electric Boogalo Man said: I am experiencing another issue, that being The Witch only has access to deep magic vol 2 spells and none of the SRD or prior spells that have come out for things that I have I'm having difficulty understanding what you are saying here, could you provide more detail, and maybe some specific examples I or others could test? Regarding my first post here is what the witch has access to overall when it comes to cantrips However When I open charactermancer, I only get the spells that are available in Deep Magic Vol 2 The Theruge class does have access to SRD and Deep Magic Vol 1 spells (it doesnt have a list in vol 2) however As for my comment regarding filtering spells by class, where I would assume the Theruge class and Witch class would be, there are unavailable it seems Sorry for not including these before, I was posting while i did not have access to my laptop or desktop, but currently these issues are not fixed
I know the simple fix for the missing spells would just to search for them in the compendium and add them in by drag and drop, but I also would say that for those who enjoy the charactermancer, this is a serious issue as this locks spells out for them if they simply like to use charactermancer
Any update?
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Edited 1700639182
Gauss
Forum Champion
Hi Electric Boogalo Man,&nbsp; Your best bet is to contact the Devs via the Help Center as the bug report forum is primarily for users helping users.&nbsp;