Project Jumpgate: officially out of beta

keithcurtis said:

Derp. I completely forgot. Hover over the player name. A small crosshair target will appear on the right side of the line. You can click on the crosshair to go to that page.

I never even noticed that little mark, that's a big help.

Thanks Keith.

(Edit to add, much clearer in Dark Mode.)

Rick A. said:

Have you and the other affected players tryed using Chrome or Firefox? Those are the only browsers supported by Roll20.

Gez C. said:

OK Something new happened tonight.

As a player a section of the map disappeared. It was a wooden platform. One minute I could see it then the next I couldn't. I refreshed my Edge Browser and it appeared only to disappear moments later. Two of the other players also using edge browser could see it, then suddenly it disappeared for one but the other could see it all game.???

Rick.A. No we were all using Edge. 

Gez C. said:

Rick A. said:

Have you and the other affected players tryed using Chrome or Firefox? Those are the only browsers supported by Roll20.

Gez C. said:

OK Something new happened tonight.

As a player a section of the map disappeared. It was a wooden platform. One minute I could see it then the next I couldn't. I refreshed my Edge Browser and it appeared only to disappear moments later. Two of the other players also using edge browser could see it, then suddenly it disappeared for one but the other could see it all game.???

Rick.A. No we were all using Edge. 

Hi Gez C., 

Please try one of the official browsers, Chrome and/or Firefox. See if the problem continues in those browsers. 

Gauss said:

Gez C. said:

Rick A. said:

Have you and the other affected players tryed using Chrome or Firefox? Those are the only browsers supported by Roll20.

Gez C. said:

OK Something new happened tonight.

As a player a section of the map disappeared. It was a wooden platform. One minute I could see it then the next I couldn't. I refreshed my Edge Browser and it appeared only to disappear moments later. Two of the other players also using edge browser could see it, then suddenly it disappeared for one but the other could see it all game.???

Rick.A. No we were all using Edge. 

Hi Gez C., 

Please try one of the official browsers, Chrome and/or Firefox. See if the problem continues in those browsers. 

Hi I tried the Zen browser, Firefox based, but it was far worse than edge for the dynamic lighting, it was very aliased, so swapped back to edge. I've never had the issue of disappearing floor tiles before but I'll keep you posted as to any further developments.

Gez C. said:

Gauss said:

Gez C. said:

Rick A. said:

Have you and the other affected players tryed using Chrome or Firefox? Those are the only browsers supported by Roll20.

Gez C. said:

OK Something new happened tonight.

As a player a section of the map disappeared. It was a wooden platform. One minute I could see it then the next I couldn't. I refreshed my Edge Browser and it appeared only to disappear moments later. Two of the other players also using edge browser could see it, then suddenly it disappeared for one but the other could see it all game.???

Rick.A. No we were all using Edge. 

Hi Gez C., 

Please try one of the official browsers, Chrome and/or Firefox. See if the problem continues in those browsers. 

Hi I tried the Zen browser, Firefox based, but it was far worse than edge for the dynamic lighting, it was very aliased, so swapped back to edge. I've never had the issue of disappearing floor tiles before but I'll keep you posted as to any further developments.

Unfortunately "Zen" is not Firefox. Please try Chrome or Firefox specifically. 

There are many browsers which are based on Chrome or Firefox, but that does not make them Chrome or Firefox. 

An analogy: You can take a V8 engine out of a truck and stick it in a car (assuming a large enough engine bay in the car) but that does not make the car a truck. The engines in those other browsers may be the same, but there are differences that are then tacked on. Or it is forked from an older version that is no longer current, etc.

Looks great. 

Though, I do hope unlimited range Darkvision would be added for Pathfinder games. 

Additionally, I'd like to see a Low-Light Vision option that interprets all low-light as bright light.

Lastly, I'd love to see a Low-Light condition to apply to maps, making night-time low light condition maps is always more finnicky than it needs to be. And gets complicated when barriers become a factor. (Cannot place a single multi-hundred or thousand range light source with low light, because a building will block it. If I place multiple low-light light sources, their light compounds into bright light :/)

Wolfgang A. said:

Looks great. 

Though, I do hope unlimited range Darkvision would be added for Pathfinder games. 

Additionally, I'd like to see a Low-Light Vision option that interprets all low-light as bright light.

Lastly, I'd love to see a Low-Light condition to apply to maps, making night-time low light condition maps is always more finnicky than it needs to be. And gets complicated when barriers become a factor. (Cannot place a single multi-hundred or thousand range light source with low light, because a building will block it. If I place multiple low-light light sources, their light compounds into bright light :/)

I'm not sure about the middle issue but:

Night Vision with a range of 500 should be close enough to unlimited for mast maps

Wouldn't daylight mode with the brightness dialed down work for a night time map?

keithcurtis said:

Making these into clickable links would probably be the easiest solution?

Why does this say Cancel?  It does not cancel anything - should say Close.  I have noticed this several times but thought not worth mentioning, but as the area mentioned thought I would add the comment.

Yeah, "Cancel" would imply that all changes would revert.

Aleksi said:

Edit: Seems to have fixed itself.

All of my torch tokens placed using the Place Light tool have become invisible, ie. their image doesn't load (they were working fine about 15 hours ago). If I use the tool to place a new light token, it's also invisible at first, but eventually appears. If I reload the page, all of the old tokens are still invisible while the newly placed tokens (or at least some of them) are visible.

Looks like after each reload, the newest tokens that I placed also stop loading.

When I switch to a different Page, the torch tokens on that page appear as white squares for a moment and then become invisible again.

This is happening again to any new light tokens I place. The token shows as a white square for a second or two and then becomes invisible. It can still be selected while invisible. Seems like it's failing to load the image, even though other light tokens are showing it.

There does seem to be something amiss. As a DM The other week some of my map pieces had changed order, I'd a table with things on but when I next played they were behind. On Tuesday a map part had disappeared. A chair on a plinth. As a player I had an issue with a platform becoming invisible part way through a gaming session. It seems like the same thing is happening with your placed lighting tokens...

Aleksi said:

Aleksi said:

Edit: Seems to have fixed itself.

All of my torch tokens placed using the Place Light tool have become invisible, ie. their image doesn't load (they were working fine about 15 hours ago). If I use the tool to place a new light token, it's also invisible at first, but eventually appears. If I reload the page, all of the old tokens are still invisible while the newly placed tokens (or at least some of them) are visible.

Looks like after each reload, the newest tokens that I placed also stop loading.

When I switch to a different Page, the torch tokens on that page appear as white squares for a moment and then become invisible again.

This is happening again to any new light tokens I place. The token shows as a white square for a second or two and then becomes invisible. It can still be selected while invisible. Seems like it's failing to load the image, even though other light tokens are showing it.

Hi Gauss tried Chrome and unfortunately it still breaks the lighting barriers in Explorer mode.  

Gauss said:

Gez C. said:

Gauss said:

Gez C. said:

Rick A. said:

Have you and the other affected players tryed using Chrome or Firefox? Those are the only browsers supported by Roll20.

Gez C. said:

OK Something new happened tonight.

As a player a section of the map disappeared. It was a wooden platform. One minute I could see it then the next I couldn't. I refreshed my Edge Browser and it appeared only to disappear moments later. Two of the other players also using edge browser could see it, then suddenly it disappeared for one but the other could see it all game.???

Rick.A. No we were all using Edge. 

Hi Gez C., 

Please try one of the official browsers, Chrome and/or Firefox. See if the problem continues in those browsers. 

Hi I tried the Zen browser, Firefox based, but it was far worse than edge for the dynamic lighting, it was very aliased, so swapped back to edge. I've never had the issue of disappearing floor tiles before but I'll keep you posted as to any further developments.

Unfortunately "Zen" is not Firefox. Please try Chrome or Firefox specifically. 

There are many browsers which are based on Chrome or Firefox, but that does not make them Chrome or Firefox. 

An analogy: You can take a V8 engine out of a truck and stick it in a car (assuming a large enough engine bay in the car) but that does not make the car a truck. The engines in those other browsers may be the same, but there are differences that are then tacked on. Or it is forked from an older version that is no longer current, etc.

Gez, please PM me an invite to your game so I can come take a look.

I suspect, with no foundation other than experience, that these issues may relate to the changeover to allow bigger files etc.  Hopefully they will settle down now changeover complete...

Is anyone else having problems uploading PDF's I've just tried to upload one today for tonight's game and its stuck in the scanning for virus phase!!!

I converted both my active and one of my library games to Jumpgate a few weeks ago and things have, for the most part, been going well. However, over the last few days (March 5th through today, March 8th) my map pages - especially those using Dynamic Lighting - have been loading very slowly; small pages (< 50x50 squares) taking up to around 20 seconds to fully load. Pages that approach 100x100 grid squares taking 30 seconds or more and one very large pages (111 x 167 grid squares) that takes almost a minute to load, and when it finally does, panning or zooming is very laggy.

Also, when I converted one particular game to Jumpgate I lost half of the Dynamic Lighting barriers on two pages and all of them on another. These were complicated maps that took me several hours on which to lay out those barriers! I tried deleting these pages and importing them from the original using Transmogrifier but got the same results. Thankfully, I still have the Legacy version of that game, in which all the pages are still working as they should. It will be tricky making my players switch between games to use what I've set up in this one, which is the end-game scenario for my current campaign.

I am using jumpgate for my strahd campaign and my players are having trouble opening and seeing doors with the dynamic lighting feature. it blocks half of the door pip my characters are often having to open a door from 10 feet away. is there any way to fix this for emrsion purposes? 

It seems to happen at random at some times of the day, and both times when it happened, it affected all the light (torch) tokens in the game, not just some of them, and not just on one page but on all of them (until I placed more using the Place Light tool, then it worked for the new tokens but the old ones were still invisible). Very specific to just the torch token on the lighting layer, though I suppose I didn't have any other tokens on that layer, just lines. Is it being loaded from a different server than all the other tokens or something like that? Now they're all back as normal again without me doing anything about it.

I think both times it occurred it was early in the day for me, which in the US would be something like 4 to 7 in the morning.

It looked more like it tried to load the image for the token, failed to do so, displayed a white square for half a second, and then the token disappeared but was still selectable.

I tried placing some light tokens with the tool again and it does still sometimes show the white square briefly before the actual token image appears, so maybe the white square has nothing to do with the issue. I suppose it could be a z-order issue then, with the light tokens rendered behind the map layer image.

Lavi said:

Hi Aleksi - are you seeing this behavior consistently in certain circumstances, or it it seeming more random at the moment?

We have attempted to reproduce this with a couple of variables, but are not able to. Could you DM me your game link page name and token where you have seen this occur so we could take a look? In those scenarios have you attempted to press "V" (shortcut to see your token on top of darkness), and might that have had any affect?

There was an z-order issue on our platform on February 11th as a result of a separate release, which may have been the initial impact for what you and Gez have been affected by. The root cause for this is likely different so we want to dig in to better understand.

Gez C. said:

There does seem to be something amiss. As a DM The other week some of my map pieces had changed order, I'd a table with things on but when I next played they were behind. On Tuesday a map part had disappeared. A chair on a plinth. As a player I had an issue with a platform becoming invisible part way through a gaming session. It seems like the same thing is happening with your placed lighting tokens...

Aleksi said:

Aleksi said:

Edit: Seems to have fixed itself.

All of my torch tokens placed using the Place Light tool have become invisible, ie. their image doesn't load (they were working fine about 15 hours ago). If I use the tool to place a new light token, it's also invisible at first, but eventually appears. If I reload the page, all of the old tokens are still invisible while the newly placed tokens (or at least some of them) are visible.

Looks like after each reload, the newest tokens that I placed also stop loading.

When I switch to a different Page, the torch tokens on that page appear as white squares for a moment and then become invisible again.

This is happening again to any new light tokens I place. The token shows as a white square for a second or two and then becomes invisible. It can still be selected while invisible. Seems like it's failing to load the image, even though other light tokens are showing it.

I see that there have been uploading improvements for animations, but I am still seeing issues with animations stopping/stop looping after leaving the tab intermittently (usually after leaving the tab for awhile, and for fog and smoke animations), and performance issues when using animations where the page will lag when moving things around in the Journal or saving something, or the music will stutter.

The music stutter is probably the worst offender, I use the Jukebox and like to have a few animations on the page, and it will make the music stutter for everyone in my game, seems to be worse for people with worse net connections or worse machines, but still happens for me sometimes and I have approx 1 gig up/down, and a good video gaming computer. Removing the animations and refreshing fixes it. But I would actually like... the use the animations...

I'd like to see the door modified to have two ways to change the size: one way is to change the width, so that you can have narrow doors and wide doors. The other way is to change the size of the door icon itself in order to make it more visible or less visible on the screen. Or, alternatively don't change the size of the door icon when the width of the door is changed. That is the part that I have the most trouble with - the door icon often scales down to something so small it can't be seen on the map when I'm adjusting the width of the door to fit the map.

jeremiah h. said:

I am using jumpgate for my strahd campaign and my players are having trouble opening and seeing doors with the dynamic lighting feature. it blocks half of the door pip my characters are often having to open a door from 10 feet away. is there any way to fix this for emrsion purposes? 

@ Saul J.

I'd like to see the door modified to have two ways to change the size: one way is to change the width, so that you can have narrow doors and wide doors. The other way is to change the size of the door icon itself in order to make it more visible or less visible on the screen. Or, alternatively don't change the size of the door icon when the width of the door is changed. That is the part that I have the most trouble with - the door icon often scales down to something so small it can't be seen on the map when I'm adjusting the width of the door to fit the map.

jeremiah h. said:

I am using jumpgate for my strahd campaign and my players are having trouble opening and seeing doors with the dynamic lighting feature. it blocks half of the door pip my characters are often having to open a door from 10 feet away. is there any way to fix this for emrsion purposes?

I would like to use custom graphics for the door images, two each; one for closed and one for the open condition that would show if the door opens in or out.

jeremiah h. said:

I am using jumpgate for my strahd campaign and my players are having trouble opening and seeing doors with the dynamic lighting feature. it blocks half of the door pip my characters are often having to open a door from 10 feet away. is there any way to fix this for emrsion purposes? 

I agree with you Jeremiah. My players are having difficulty seeing the doors. In legacy it wasn't an issue as they could clearly see the door to open it, now they can only see half a door.

I have been told that the door visibility fix is high on the next list of improvements, but there is not a specific ETA at this time. It will be listed in the changelog.

I believe there are some animated graphics available in the marketplace that do this. 

Hultz (Keeper of Secrets) said:

I would like to use custom graphics for the door images, two each; one for closed and one for the open condition that would show if the door opens in or out.

keithcurtis said:

I have been told that the door visibility fix is high on the next list of improvements, but there is not a specific ETA at this time. It will be listed in the changelog.

I have found the roll20 team extremely helpful in acknowledging and replying to any of my questions or bug reports. 

Thanks for all the hard work. I look forward to the fix on the dynamic lighting (in explorer mode) that is a big issue for my gaming group. Its weird that dynamic lighting barriers work fine until we use the explorer mode...

Lavi said:

Thanks Gez for mentioning that, and Keith for your work in helping the communication!

Writing here to add a bit more context to the specific visibility issue/next steps. We are investigating options on how to improve visibility this sprint. While we know of one way to make it match legacy behavior, it would also have adverse performance implications. So we're in the process of investigating if there are possible other alternatives to deliver the visibility while tampering performance affects, or providing users the options to toggle between the options. Either direction we go, work is underway!

Gez C. said:

keithcurtis said:

I have been told that the door visibility fix is high on the next list of improvements, but there is not a specific ETA at this time. It will be listed in the changelog.

I have found the roll20 team extremely helpful in acknowledging and replying to any of my questions or bug reports. 

Just thought I would put this here. But It would be nice to be able to add custom user made attributes from the character sheet onto the token bar's with tokens that are linked to that character sheet, you were able to do this in the legacy tabletop and it would be nice to be able to do the same in jumpgate. 

Winter :3 said:

Just thought I would put this here. But It would be nice to be able to add custom user made attributes from the character sheet onto the token bar's with tokens that are linked to that character sheet, you were able to do this in the legacy tabletop and it would be nice to be able to do the same in jumpgate. 

My previous helpful comment was moderated out for some reason, so I'll try again. Setting custom attributes to token bars is possible in Jumpgate games, however, Beacon sheets, which I consider to be a huge mistake (the D&D 5e 2024 sheet is one), do not natively support attributes, and the support the 2024 sheet has for attributes is lacking to put it lightly. Lacking essential features that are natively supported by non-beacon sheets is bad. 

Hi visibility issues today for one player while the others were ok

both on chrome

all players have visibility and edit on all characters 

Any info I can provide more to help understanding why this is happening?

thanks

Andrea

Is this using Jumpgate?

Were you using explorer mode?

If so...

I have had similar problems using Explorer mode in Jumpgate with the dynamic lighting barriers failing. The only current fix, for me, at the moment, is disabling Explorer mode. The Roll20 team are aware and working on it.

Andrea L. said:

Hi visibility issues today for one player while the others were ok

both on chrome

all players have visibility and edit on all characters 

Any info I can provide more to help understanding why this is happening?

thanks

Andrea

yes explorer on jumpgate

I'll try that but I was surprised only one has the visibility issue

Gez C. said:

Is this using Jumpgate?

Were you using explorer mode?

If so...

I have had similar problems using Explorer mode in Jumpgate with the dynamic lighting barriers failing. The only current fix, for me, at the moment, is disabling Explorer mode. The Roll20 team are aware and working on it.

Andrea L. said:

Hi visibility issues today for one player while the others were ok

both on chrome

all players have visibility and edit on all characters 

Any info I can provide more to help understanding why this is happening?

thanks

Andrea

I've been struggling with this for quite a while now, and the problem can be either individual player or general.

One way that sometimes works if you want to keep Explorer Mode active is to make sure that "Update Vision on Token Drop" is ON, but while this reduces the occurrence of the problem it doesn't stop it completely. As mentioned, the only way to stop it completely until it gets fixed is to turn Explorer Mode to Off.

Andrea L. said:

yes explorer on jumpgate

I'll try that but I was surprised only one has the visibility issue

Gez C. said:

Is this using Jumpgate?

Were you using explorer mode?

If so...

I have had similar problems using Explorer mode in Jumpgate with the dynamic lighting barriers failing. The only current fix, for me, at the moment, is disabling Explorer mode. The Roll20 team are aware and working on it.

Andrea L. said:

Hi visibility issues today for one player while the others were ok

both on chrome

all players have visibility and edit on all characters 

Any info I can provide more to help understanding why this is happening?

thanks

Andrea

Tommy OK that's useful to know I'll give that a try Thanks.

Tommy said:

I've been struggling with this for quite a while now, and the problem can be either individual player or general.

One way that sometimes works if you want to keep Explorer Mode active is to make sure that "Update Vision on Token Drop" is ON, but while this reduces the occurrence of the problem it doesn't stop it completely. As mentioned, the only way to stop it completely until it gets fixed is to turn Explorer Mode to Off.

Andrea L. said:

yes explorer on jumpgate

I'll try that but I was surprised only one has the visibility issue

Gez C. said:

Is this using Jumpgate?

Were you using explorer mode?

If so...

I have had similar problems using Explorer mode in Jumpgate with the dynamic lighting barriers failing. The only current fix, for me, at the moment, is disabling Explorer mode. The Roll20 team are aware and working on it.

Andrea L. said:

Hi visibility issues today for one player while the others were ok

both on chrome

all players have visibility and edit on all characters 

Any info I can provide more to help understanding why this is happening?

thanks

Andrea

I and my players (using a variety of PCs, Macs, and both Chrome and Firefox browsers) are still experiencing slow loading of maps when using Jumpgate. Even my game's start page, which is only 41 x 43 hexes with no Dynamic Lighting, can take half a minute to fully load when first opening the game. The same for all my other maps, with more complex ones taking even longer; sometimes much longer. I have two maps (both use dynamic lighting) that are 100+ grid squares in one or both directions that take over a minute to load. Once a map page has been opened once, moving back to it from other map speeds up to about half as long.

Oh i guess one small complaint, I miss when opening a game it placed us at the top left corner of the map.
In jump-gate it places us in the center? Is there a way to change that? Kinda messes with the teleport API for my games. Like having a map they can teleport around from in the top left.

Mr. NumNums said:

Oh i guess one small complaint, I miss when opening a game it placed us at the top left corner of the map.
In jump-gate it places us in the center? Is there a way to change that? Kinda messes with the teleport API for my games. Like having a map they can teleport around from in the top left.

I don't know if it works in Jumpgate, but there was a script called Ping Buddy written by KeithCurtis. You put a token named "Party" on the GM layer somewhere on the map, and when the map is loaded, it would move the map to the position of that token. You could place the token anywhere on the map.

I haven't tried it in Jumpgate but maybe Keith has? I found the script to be immensely useful. IIRC, it added other functionality as well, such as a "!pingme" command that let players find their own tokens on the map which helped my players a lot.

Hello there !

I'm facing an ... oppressing issue with Jumpgate regarding map making. Usually when you ctrl-A, then moove all selected token forward they all go forward, but on opposite order (the first become last, etc...). It allows to select map tokens easly when they're all the way back under 3, 4 or even 5 other textures or objects. On the other hand, when you ctrl A and moove all backward, they moove back but the order doesn't change. It has been a stable for many years in how I make my battlemaps.

In jumpgate, when you ctrlA on a map then moove all forward or backward the order of the tokens randomly change, destroying any kind of layers or dept you made on your map. The fact that the order swap don't work anymore is already painfull, but I guess it was a bug anyways, but the random changes on token orders on the map is absolutly horrible to build around ...

I don't know if it's a local issue or if it's a feature, but in any cases since I can't go back from jumpgate I don't know what to do ...

Saul J. said:

Mr. NumNums said:

Oh i guess one small complaint, I miss when opening a game it placed us at the top left corner of the map.
In jump-gate it places us in the center? Is there a way to change that? Kinda messes with the teleport API for my games. Like having a map they can teleport around from in the top left.

I don't know if it works in Jumpgate, but there was a script called Ping Buddy written by KeithCurtis. You put a token named "Party" on the GM layer somewhere on the map, and when the map is loaded, it would move the map to the position of that token. You could place the token anywhere on the map.

I haven't tried it in Jumpgate but maybe Keith has? I found the script to be immensely useful. IIRC, it added other functionality as well, such as a "!pingme" command that let players find their own tokens on the map which helped my players a lot.

PingBuddy mostly works, but the feature that turns the ping animation transparent is incompatible. The user color can no longer be set to "transparent". I have formulated a request to address this limitation, but I imagine it's pretty low on the list of priorities.

Still waiting for the Crosshair instead of the pen nib for dynamic lighting, any ETA??

Thanks

Tom