Project Jumpgate: officially out of beta

Is Jukebox broken under Jumpgate?

I have a playlist called "Sense Impacts". It contains 13 tracks. I can play the individual tracks, but I can't seem to play the playlist such that it goes through all the tracks, one after the other. When I click the "play" button next to the playlist, it seems to start, but nothing plays. I just get the following in the "Now Playing" box:

Additionally, I want to have this play on my Landing page, when players enter the game. I set the "Play on load" field:

But it doesn't play.

So, is the Jukebox broken under Jumpgate, or am I doing something wrong? Anyone have a clue they can spare?

+1

Tom said:

Still waiting for the Crosshair instead of the pen nib for dynamic lighting, any ETA??

Saul J. said:

Is Jukebox broken under Jumpgate?

I have a playlist called "Sense Impacts". It contains 13 tracks. I can play the individual tracks, but I can't seem to play the playlist such that it goes through all the tracks, one after the other. When I click the "play" button next to the playlist, it seems to start, but nothing plays. I just get the following in the "Now Playing" box:

Additionally, I want to have this play on my Landing page, when players enter the game. I set the "Play on load" field:

But it doesn't play.

So, is the Jukebox broken under Jumpgate, or am I doing something wrong? Anyone have a clue they can spare?

I will occasionally get those "blank" results (no time stamps), but usually on tracks, not playlists. I can often fix the track issues with a reload of the game. Does that work for you?

It took exiting completely from both my main id and my test id, and loading the game up and exiting it again, to make playing the playlist work.

But, "play on load" still doesn't seem to work. On start up, my test id is on the landing page, and the music should start playing. At least it worked that way in legacy. However, nothing plays when I start the game on my main id, or on my test id on start, nor if I move the ribbon away from the landing page, and back again.

keithcurtis said:

Saul J. said:

Is Jukebox broken under Jumpgate?

I have a playlist called "Sense Impacts". It contains 13 tracks. I can play the individual tracks, but I can't seem to play the playlist such that it goes through all the tracks, one after the other. When I click the "play" button next to the playlist, it seems to start, but nothing plays. I just get the following in the "Now Playing" box:

Additionally, I want to have this play on my Landing page, when players enter the game. I set the "Play on load" field:

But it doesn't play.

So, is the Jukebox broken under Jumpgate, or am I doing something wrong? Anyone have a clue they can spare?

I will occasionally get those "blank" results (no time stamps), but usually on tracks, not playlists. I can often fix the track issues with a reload of the game. Does that work for you?

keithcurtis said:

Saul J. said:

Mr. NumNums said:

Oh i guess one small complaint, I miss when opening a game it placed us at the top left corner of the map.
In jump-gate it places us in the center? Is there a way to change that? Kinda messes with the teleport API for my games. Like having a map they can teleport around from in the top left.

I don't know if it works in Jumpgate, but there was a script called Ping Buddy written by KeithCurtis. You put a token named "Party" on the GM layer somewhere on the map, and when the map is loaded, it would move the map to the position of that token. You could place the token anywhere on the map.

I haven't tried it in Jumpgate but maybe Keith has? I found the script to be immensely useful. IIRC, it added other functionality as well, such as a "!pingme" command that let players find their own tokens on the map which helped my players a lot.

PingBuddy mostly works, but the feature that turns the ping animation transparent is incompatible. The user color can no longer be set to "transparent". I have formulated a request to address this limitation, but I imagine it's pretty low on the list of priorities.

Thanks. When i try jump-gate again (hopefully when things are running abit smoother) i'll try this. :)

FWIW, I loaded the game from my test ID on an incognito Chrome window. The landing page was showing in the map area. However, no music was playing:

Saul J. said:

It took exiting completely from both my main id and my test id, and loading the game up and exiting it again, to make playing the playlist work.

But, "play on load" still doesn't seem to work. On start up, my test id is on the landing page, and the music should start playing. At least it worked that way in legacy. However, nothing plays when I start the game on my main id, or on my test id on start, nor if I move the ribbon away from the landing page, and back again.

keithcurtis said:

Saul J. said:

Is Jukebox broken under Jumpgate?

I have a playlist called "Sense Impacts". It contains 13 tracks. I can play the individual tracks, but I can't seem to play the playlist such that it goes through all the tracks, one after the other. When I click the "play" button next to the playlist, it seems to start, but nothing plays. I just get the following in the "Now Playing" box:

Additionally, I want to have this play on my Landing page, when players enter the game. I set the "Play on load" field:

But it doesn't play.

So, is the Jukebox broken under Jumpgate, or am I doing something wrong? Anyone have a clue they can spare?

I will occasionally get those "blank" results (no time stamps), but usually on tracks, not playlists. I can often fix the track issues with a reload of the game. Does that work for you?

Created a game from a module - using Jumpgate but cannot use the new game as takes ages to load, and error message when try to access the external journal.  request [#305565]

Not sure if this is because I created it as a Jumpgate and not created as legacy and then convert (which is what I have done with other games, I think).

And yes I created the ticket, and wrote this and checked emails... been about 30 minutes and game still loading!

I created a new game - and it all worked and then transmogrified a character, but character that arrived was blank (2014 sheet).  Went back into the new game... or tried and same issues. 

Transmogrifier when in Jumpgate is very hit and miss - often have to try 2 or 3 times to get the games to load!

Sometimes in games (ususally when running a game, so unable to keep trying - have to work around issue) get issues like character sheets just not loading, or ghost images on the desktop.  But we live with it as always...

Saul J. said:

It took exiting completely from both my main id and my test id, and loading the game up and exiting it again, to make playing the playlist work.

But, "play on load" still doesn't seem to work. On start up, my test id is on the landing page, and the music should start playing. At least it worked that way in legacy. However, nothing plays when I start the game on my main id, or on my test id on start, nor if I move the ribbon away from the landing page, and back again.

keithcurtis said:

Saul J. said:

Is Jukebox broken under Jumpgate?

I have a playlist called "Sense Impacts". It contains 13 tracks. I can play the individual tracks, but I can't seem to play the playlist such that it goes through all the tracks, one after the other. When I click the "play" button next to the playlist, it seems to start, but nothing plays. I just get the following in the "Now Playing" box:

Additionally, I want to have this play on my Landing page, when players enter the game. I set the "Play on load" field:

But it doesn't play.

So, is the Jukebox broken under Jumpgate, or am I doing something wrong? Anyone have a clue they can spare?

I will occasionally get those "blank" results (no time stamps), but usually on tracks, not playlists. I can often fix the track issues with a reload of the game. Does that work for you?

Roll20 has issues when you open more than one tab for the game at a time on the same computer. If I open up a game, then in another tab/browser with the same or a different account I open up a second one, the first one can't play or hear new music tracks anymore

MasterAdam58 said:

Roll20 has issues when you open more than one tab for the game at a time on the same computer. If I open up a game, then in another tab/browser with the same or a different account I open up a second one, the first one can't play or hear new music tracks anymore

That makes sense because otherwise there would be an echo of sorts. But, opening up the game in an incognito tab, without it being opened in any other tab, SHOULD play the music but IT DOES NOT.

I'm preparing a help request, as soon as I have the time to sit down and capture all the screens.

Game link sent to you via DM

After the initial load, the games runs well *for a while*, but gets laggy after about an hour or so of play, especially when we've switched between several map pages.

I have tried changing those settings but haven't seen any improvement.

The worst page issues are on some of the maps in the "Grimmerfang" subfolder, but I admit that those are huge maps, though they did behave well before I converted this game to Jumpgate.

Edit: Today seems to be a good day: most pages are loading faster than usual (although still slower than they did before I converted from legacy to Jumpgate).

Lavi said:

Hi Rick - Could you DM me your game link(s) so we could take a look at your cases specifically? There are a number of factors that can contribute to slowness so we'd like to take a specific look to help narrow in on the potential cause. 

Could you also let me know:
1) After the initial load, is the game running smoothly, or do you also experience some lag?
2) Does adjusting one of the below settings help improve that?

Rick A. said:

I and my players (using a variety of PCs, Macs, and both Chrome and Firefox browsers) are still experiencing slow loading of maps when using Jumpgate. Even my game's start page, which is only 41 x 43 hexes with no Dynamic Lighting, can take half a minute to fully load when first opening the game. The same for all my other maps, with more complex ones taking even longer; sometimes much longer. I have two maps (both use dynamic lighting) that are 100+ grid squares in one or both directions that take over a minute to load. Once a map page has been opened once, moving back to it from other map speeds up to about half as long.

I have some maps I made with the draw tool and the load time and performance on those pages is terrible. Also the text created with the text tool is much harder to read when zoomed out.

Jumpgate is an absolute mess, why is this out of beta? Every single session something else breaks and I still haven't gotten any of my spells and effects to work together. Guess i need to take a course on coding to make it function. 0/10 will not recommend Jumpgate to anyone.

Hi Matt! Can you list specific problems? Maybe we can find a solution.  What are you using to link up spells and effects? And do you mean sheet effects or FX the feature? Some of these might be sheet issues, rather than Jumpgate issues.

I had another session yesterday afternoon where moving tokens suddenly glitched leaving ghost images behind, original tokens disappearing and popping up in unusual places, and the game eventually freezing.  Luckily it was toward the end of a session, but the screen became so crowded with ghost tokens (totally unable to interact with them) that it was difficult to play.  Restarting the game did not fix the issue this time and actually slowed down any interactions with the VTT.  Finally after twice restarting the VTT and once signing completely out of Roll20 and back in without any improvements, we called the session.

Ran a speed test during the issue and dl rates were running at 290+ Mbps, uploads at 20+ Mbps, so internet from my end was not an issue.

Running Roll20 on Firefox (136.0.2 64-bit), in Windows 10. 

New Nick Olivo video is on Jumpgate. Definitely appreciate his vids and thought people in the thread might like a link.

https://www.youtube.com/watch?v=HWjA_pneK64

Lavi,

It typically happens at least once a week with two games running in a week.  I have started two more and the frequency is at least three times during a week.  It happens only in Jumpgate games (I also have four games running in Legacy and have never experienced it there.

I had submitted a bug report in the past when it started becoming a common occurrence.  Yesterday was worse in that usually a refresh clears things up and this time a refresh only added to the issues, creating more ghost tokens on the VTT.  One player lost vision entirely and after checking the whole map and not finding him, I put his token back in.  I found his token after the game far off the map when I zoomed out and have no idea of how it got there.

While I have been able to recreate it outside of a game once, it seems to appear within a game when others are playing at the same time. It was suggested that it might be lag causing an issue with data flow, but yesterday when it started, I brought up a speed meter which disproved the lag hypothesis.

You can certainly have someone contact me, but in the meantime I will be trying different changes to see if something either makes it dramatically worse or fixes it.

Lavi said:

Oginme - are you experience the ghost token issue intermittently or is it something that happens quite frequently? This is one of the few issues we have on our list that we are hearing feedback on, and recognize exists, but are unable to reproduce with many attempts from the team. That's currently blocking our ability to address the root cause.

If you experience it frequently, we would greatly appreciate a time for some of our team to connect with you over screenshare for our ability to see and debug this live. Please let me know if that's something you're open to (please feel free to also revert over DM).

Oginme said:

I had another session yesterday afternoon where moving tokens suddenly glitched leaving ghost images behind, original tokens disappearing and popping up in unusual places, and the game eventually freezing.  Luckily it was toward the end of a session, but the screen became so crowded with ghost tokens (totally unable to interact with them) that it was difficult to play.  Restarting the game did not fix the issue this time and actually slowed down any interactions with the VTT.  Finally after twice restarting the VTT and once signing completely out of Roll20 and back in without any improvements, we called the session.

Ran a speed test during the issue and dl rates were running at 290+ Mbps, uploads at 20+ Mbps, so internet from my end was not an issue.

Running Roll20 on Firefox (136.0.2 64-bit), in Windows 10. 

No, it fails when I open the game in a window AND IT'S THE ONLY WINDOW AND/OR TAB open to the game. I used the incognito window because a lot of times, problems disappear when opening the game in an incognito window.

To be clear: "play on load" does not work for me. At all. Ever. Under any condition.

A Help Center request has been filed.

AllHansOnDeck said:

Saul J. said:

MasterAdam58 said:

Roll20 has issues when you open more than one tab for the game at a time on the same computer. If I open up a game, then in another tab/browser with the same or a different account I open up a second one, the first one can't play or hear new music tracks anymore

That makes sense because otherwise there would be an echo of sorts. But, opening up the game in an incognito tab, without it being opened in any other tab, SHOULD play the music but IT DOES NOT.

I'm preparing a help request, as soon as I have the time to sit down and capture all the screens.

Saul J. - I'm not positive on the exact use you're describing with "But, opening up the game in an incognito tab, without it being opened in any other tab, SHOULD play the music but IT DOES NOT." Because MasterAdam58 mentioned having two tabs with the same game, I think you're saying that opening the a campaign in a regular tab and then opening the same campaign in an incognito tab would result in the Jukebox playing playlists and tracks.

This is not officially supported, however. It's possible that it works for some, but there are conditions with networks and ISPs (which are completely out of a user's control) that cause de-synchronization between windows.

Saul, just to verify. (It's implied but not outright stated): when you have tested this, it was when loading into a page and moving the player flag to that page? I.e. loading for all players at the same time?

I'm still in testing/set-up phase so there are no other players in the game beside my GM id, and my test player ID. I can't have both open at the same time, so I can't do a complete test, but...

1. The music plays if I start it manually as GM.

2. The music plays as GM if I move the player flag.

3. The music does NOT play for test player ID when starting up (loading) if the GM account is not logged in.

4. The music does NOT play for test player ID when reloading, although the "Now playing" box gets updated to show the name of the music, but there's no activity (i.e. the time the music is/has been playing does not change) and there's nothing playing.

I tried logging in from an iPad (using Chrome, not the Roll20 app) just to see what happens. Situation #4 happens. 

I also tried: logging in on the laptop as the GM, logged in to an iPad as player. As GM, I moved the ribbon to another page (that doesn't have music) and the scene shifted for the player on the iPad. I then moved the ribbon back to the map/scene that should play the music. Again, the scene shifted on the iPad. It says, on the iPad that the music is "now playing", but there's no music playing on the iPad. It played, ONCE, on the laptop.

I tried the above several times. Moving the ribbon to another page, and back again, did not cause the music to start again. I had to manually stop the music (even though it wasn't actually playing after moving the ribbon to another page), and then move the ribbon back to the Start page to make the music start again on the laptop. On the iPad, even though the map changed each time, and the "Now Playing" box updated with the info that something was playing, nothing was playing. And the time playing never changed. That is to say, on the laptop, while I was writing this paragraph, the music had been playing on the laptop for about 4 minutes and showed 4 minutes of playing. On the iPad, the time playing was blank. The name of the track changed as the music continued on to anther track, but no music came out.

This is about all the testing I can do since I don't  have another laptop/desktop to log in from. And, I think I hit every possibility I could test for given the configuration(s).

On legacy, the music played when the players logged in and the page loaded. I know this to be true because I used it.

keithcurtis said:

Saul, just to verify. (It's implied but not outright stated): when you have tested this, it was when loading into a page and moving the player flag to that page? I.e. loading for all players at the same time?

Hello, there is a big problem on Firefox when i want to load a Jumpgate Party, it's stuck on the loading black screen forever. I've already send a Request, is anyone experiencing this ?

Gez C. said:

There does seem to be something amiss. As a DM The other week some of my map pieces had changed order, I'd a table with things on but when I next played they were behind. On Tuesday a map part had disappeared. A chair on a plinth. As a player I had an issue with a platform becoming invisible part way through a gaming session. It seems like the same thing is happening with your placed lighting tokens...

Aleksi said:

Aleksi said:

Edit: Seems to have fixed itself.

All of my torch tokens placed using the Place Light tool have become invisible, ie. their image doesn't load (they were working fine about 15 hours ago). If I use the tool to place a new light token, it's also invisible at first, but eventually appears. If I reload the page, all of the old tokens are still invisible while the newly placed tokens (or at least some of them) are visible.

Looks like after each reload, the newest tokens that I placed also stop loading.

When I switch to a different Page, the torch tokens on that page appear as white squares for a moment and then become invisible again.

This is happening again to any new light tokens I place. The token shows as a white square for a second or two and then becomes invisible. It can still be selected while invisible. Seems like it's failing to load the image, even though other light tokens are showing it.

uncertain if your issues been resolved, but there is also this you can check out - uncertain this will assist you

https://app.roll20.net/forum/post/11061515/using-reporter-and-token-mod-to-fix-some-phantom-token-issues

FWIW, I'm having phantom issues with light from lighting tokens. That is, I put a light token on the light layer. I turned OFF the light so that it would not display any light (this is to simulate, for example, a light on a desk that is not turned on yet). However, even after the light was turned "off", it was still emitting light. If I reloaded the map, it properly went off and was no longer emitting light.

It doesn't *always* fail. That is, sometimes the light token behaves as I expect it to behave - turning on and off appropriately. But, in this one room, and with this one light, it was not behaving as I expected. The only other thing in the room that might have some effect on this, is one of those animated tokens I set up on one side of the room as fire in a fireplace. But, I'm not sure why that should have an effect on the other light source and prevent it from going "off" and not emitting light.

My players are still struggling with me not being to enable explorer mode due to it still revealing areas of the map that it shouldn't, them seeing through light barriers. I'm hoping this will be fixed soon