I will probably hate myself later for jumping into this, but in a hotel room and need a break from my work project. One thing to consider is basic business cycle and logistics. It may well be that R20 was able to bump Subscription users resources within existing infrastructure but doing so for a larger user base requires infrastructure expansion which means financial investment. The user community here has no idea if there are plans under discussion to add additional resources for the rest of the user base and there is no reason for R20 or any company to reveal what is under discussion until there is something substantial for public consumption. Arm chair System Engineers can certainly talk about how easy a disk upgrade is using the latest widget, but an SE worth his salt understands it isn't always the rack and stack that is the long pole in the tent. Anyway, injecting new hardware into a complex IT infrastructure takes time and planning if done properly. Aside from architecture design and review, change control, and basic planning for the cutover, there is a procurement cycle to obtain gear, a test cycle to burn in and validate new gear, etc, etc. Moreover, despite what many people in the world may believe, companies work on a budget and don't have unlimited buckets of cash. Even a 5k or 10k procurement can be difficult on a small company with limited liquid cash flow and can take time to simply get funds appropriated at international conglomerations. I find it interesting people argue that it is 'cheap' or it is 'expensive' but those terms are being viewed through the eyes of the user. In other words, you are arguing relative value based on spending someone else's money. What is cheap and what is expensive in this case is only relevant against R20's current financial position. Even if they are flush with Venture Bucks, doesn't mean there is a deep bucket of liquid cash available to spend on a 2 week turn. Either way, I believe it is a private company so they are under no obligation to show anyone here their checkbook no matter what anyone thinks they might be owed as paid or free user. Or, perhaps, said upgrade requires additional rack space at their hosting provider and the could result in an upgrade cycle with said provider that takes time to procure and execute. Again, R20 has to earmark funds, cut the Purchase Order, place the order and then the hosting company needs to process and execute on the order. Yes, I know new rack space doesn't take that much time. The point is, there are business tasks to be accomplished beyond just "buy a new disk drive and slam it into slot B". It could be that R20 is talking to other service providers to replace the vendor that went out of business. If you have never been involved in a legal negotiation for that sort of partnership or arrangement, then you may well be surprised at how detailed and agonizing such discussions can get. Setting up a new partner agreement can be measured in months, not hours. Now, I am sure someone out there is thinking, fine, then just tell us you are doing that. Well, that can be a bad choice during a negotiation. And, to add to that, I doubt R20 has a full time attorney on staff. Most likely they retain services from outside council and I do not suspect that is cheap and, again, there is a definite cadence to this process. I haven't really followed closely, but it seems Fanburst shutdown announcement was rather abrupt and folks are getting up in arms because R20 (a small company) hasn't done enough to adapt to satiate everyone impacted immediately. I get it...folks are impacted and its uncomfortable and everyone is entitled to their opinion about what they want/would like to see. But how about giving R20 a little credit for adapting to a difficult situation which was beyond their control rather quickly within the means immediately available to them. Further, let us not assume other solutions are not on the table or in the works just because there has been no public announcement or they haven't happened yet. It takes time to architect, procure, test, deploy, negotiate, appropriate funds, etc, etc, etc in the business world. anyway, not saying anyone is right or wrong and there are lots of good points made about technology and possibilities. Just keep in mind that folks here can brainstorm ideas that sound awesome but that doesn't mean that is the best option available to the business nor an option that can be executed in a few short weeks.